Cloud-based softswitch merger increases flexibility for service providers (IT Toolbox Blogs)



Cloud-based softswitch solutions provider Telinta is integrating two of its white label cloud-based solutions, WebRTC and Virtual Office, to provide a more flexible and configurable package of solutions for VoIP service providers.

WebRTC enables VoIP service providers to offer both inbound and outbound calling via a convenient multi-language web-based portal, which does not require the installation of new software.

Virtual Office enables small and home-based businesses to customize their own VoIP solution in the cloud via Telinta’s self-service portals. VoIP service providers can set up Virtual Office customers so that they can choose from a variety of self-service functions like selecting DIDs, adding extensions, setting up voice mail, configuring an auto-attendant, personalizing IVR, call forwarding and more.

Telinta says the solution is intended to help VoIP service providers meet the highly variable needs of small businesses while streamlining the provisioning processes.

Virtual Office customers do not need to use IP phones, but instead can rely on regular analogue phones without an ATA, including their regular mobile phone line. By adding Telinta’s WebRTC capabilities, Virtual Office users can make or receive calls via their web browsers without the need for telephone equipment.

The emphasis on flexibility reflects the many and unique requirements of small businesses. By integrating its solutions more closely, Telinta can provide service providers more white label options for their clients.

Key Takeaways:

• Virtual Office’s self-service capabilities should allow service providers to expand their businesses across the country without needing installer visits or shipping phone equipment. 

• WebRTC and Virtual Office are part of Telinta’s wider portfolio of cloud-based solutions for VoIP service providers, including a carrier-grade softswitch platform.

• Telinta’s solutions have been designed for flexibility – white labeled for use by VoIP service providers.

 

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VoIP; VoIP merger; service provider benefits

Source: SANS ISC SecNewsFeed @ February 22, 2017 at 05:12PM

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