As VoIP expands into the small business market, a recurring theme for customers has been a focus on cost-effective, highly customizable solutions. That need has opened an opportunity for smaller players to push out of their local heartland and quickly acquire clients in new regions using a service tailored specifically to small business requirements.
For example, Tie Technology, a specialist in small business communications services, has added Black and White Taxi to its client list. Black and White Taxi is a New Jersey-based company that uses an app-based system for riders to book and manage their rides. The deal comes as Tie unveils ambitious plans to expand its service across four northeastern states: New York, Connecticut, Pennsylvania and Maine.
Tie says that superior voice and data reception lie at the core of its systems. It has focused on delivering services that can support smaller businesses as they expand to new locations, including the ability for employees to communicate and collaborate without the need for additional investment. The same goes for customer communications.
Tie sells its VoIP services to small businesses via lowerinternetcost.com, which provides affordable real time services for business users. This covers fixed wireless, business T1, business Ethernet and business equipment services.
Tie serves a wide range of small business clients including florists, the aviation industry, real estate development and medical clinics.
Tie says its VoIP business users in the new markets will have full access to all its services, not least the ability to track capabilities for expenses, access users and make changes accordingly.
• Traditional telephony systems, with their reliance on outdated, cumbersome technology, are becoming increasingly expensive for small businesses to maintain.
• Decades-old equipment often cannot meet fast-evolving needs of small businesses trying to compete with bigger players.
• While consumer and commercial rates have dropped slightly, the need to pass along maintenance and repair costs press heavily on traditional providers.
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Source: SANS ISC SecNewsFeed @ February 16, 2017 at 02:06PM